Mobile Ticket Manager

Managing your mobile tickets

Ticket Account Manager

All Atlanta Dream tickets are mobile entry and can be managed through your Dream Account Manager.

Follow the instructions below to access, transfer, exchange, and return tickets. You can also pay invoices through the Atlanta Dream Account Manager.

Access the portal here, select login by selecting the account Icon or the "Manage Events" button. Enter your account information here. Welcome to your account manager! Here you can manage all of your tickets and details

 

After logging in to your account select the 3 lines at the top left of the screen. Select the "View Event Details" button on the game you would like to transfer tickets from. Select "More" when looking at the event details.
Select "Transfer" when looking at the event details. Select the seats you would like to transfer. You can add a new recipient by clicking the "Add New Recipient" button or select a recipient from a previous transfers below it. You can also include a message to the receiving party.
After logging in to your account select the 3 lines at the top left of the screen. Select the event details. Select "More" in the event
Select the "Sell" option from the menu Fill out the information for Ticketmaster

 

After logging in to your account select the 3 lines at the top left of the screen. Select the very first option. The "My Invoices" option on this screen. Select the invoice you'd like to pay.
 If there is a remaining balance you will continue on to enter in your information to pay the invoice.

How do I access my Atlanta Dream Tickets?
Access your Atlanta Dream Account Manager here.

How do I transfer, upgrade, sell, donate or exchange my Atlanta Dream tickets?
See above tutorial for step by step instructions. Access your Atlanta Dream Account Manager here.

How can I update the contact information on my account?
Dream Elite Members can update account information through the "Edit My Profile" in their account manager.

How can I contact somebody regarding my account?
The Dream Membership Service Team is dedicated to providing personalized attention for our Dream Elite Members.  Feel free to reach out to your Membership Consultant or email our Member Services team at MemberServices@atlantadream.com.

Can I transfer ownership of my tickets to a friend or family member?

Season ticket accounts are non-transferable. The Season Ticket Member of record is responsible for their account. For more information regarding our ticket policies, please visit Atlanta Dream Ticket Terms and Conditions.

Does my child need a ticket?

Children under three years of age do not require a ticket. They must, however, sit on the lap of a ticketed adult.

What is the refund policy?

All ticket sales (including season tickets) are final. No refunds, credits or exchanges will be given except at the discretion of the team and as provided herein. The sole and exclusive remedy (if any), if admission is refused or revoked, or the event is cancelled and not rescheduled, is a refund of up to the ticket’s face value set by the team (the “face value”). In no event will the team, wnba, or the arena be liable for any special, consequential, incidental, indirect or exemplary damages of any kind, or any damages beyond the face value of the ticket, including, without limitation, any amount paid in excess of face value for this ticket.

What is the bag policy at Gateway Center Arena?

The Gateway Center Arena Clear Bag Policy strictly limits the size and types of bags that are permitted in an effort to keep all guests safe while attending an event. Backpacks, purses (other than small clutches), and diaper bags are not permitted. The Gateway Center Arena strongly encourages guests not to bring any bags, however, the following will be permitted:

  1. Each guest may carry one bag that is clear plastic, vinyl, or PVC no larger than 12” by x 6” x 12” or a one-gallon clear plastic freezer bag (Ziploc bag or similar).
  2. In addition to one of the clear bags noted above, guests may also carry in a small clutch purse no larger than 4.5″ x 6.5″, with or without a handle or strap, subject to search.

See more about Gateway Center Arena and the Fan Experience here.