What are the benefits of being a Season Ticket Holder?
To view a list of the benefits, please click here.
Do I get Atlanta Dream Playoff Ticket Priority with a season ticket purchase?
Yes, all Full Season Ticket Holders have first right of refusal for their seats for the corresponding playoff package.
What do I do if I lost my tickets?
Please protect your tickets and keep them in a safe place. Lost or stolen tickets can cause problems for all concerned. We suggest that you travel to the games with the tickets for the game you are attending and leave the remaining tickets with other valuables to safeguard against theft and loss. As a courtesy, the Atlanta Dream will replace tickets which have been lost or stolen under most circumstances. For any stolen tickets, season ticket holders or record must present a letter explaining the circumstances of the theft, a copy of the official police report must accompany letters dealing with stolen tickets. These documents may be presented in person at the Atlanta Dream office, or through certified mail ten business days prior to game date.
What if I canÂt make a game?
As Season Ticket Holders, you have 2 options: A. Forward your tickets via e-mail up to two hours before the game. 1. Visit AtlantaDream.net 2. Sign into My Dream Account using your Account ID and PIN. 3. Select the tickets to forward and follow the instructions. B. Ticket Donation Program Donate your tickets to our Community Relations department up to 48 hours before the game by calling the Atlanta Dream Service Department at 1-877-977-7729.
How can I purchase accessible tickets?
Accessible tickets may be purchased by calling 1-877-977-7729 or the McCamish Pavilion Box Office on game day.
Where can I park near McCamish Pavilion?
Parking on Georgia Tech is limited on game days. The Atlanta Dream offers Full Season parking packages. Single game fans may want to consider pre-paying for single-game locations by visiting here. More information available on our McCamish Pavilion page.
Is accessible parking available?
There are accessible parking spaces located on Fowler Street. Please visit our McCamish Pavilion page for more information.
Are wheelchairs available for use?
A limited number of wheelchairs are available for fans to borrow during the game. Please see a security guard when entering McCamish Pavilion.
At what age does my child need a ticket to attend a Dream game?
Children under the age of two (24 months) do not require a ticket to attend a Dream home game provided they sit on the lap of an adult throughout the game. Any child two years old or older will need a ticket to enter the building.
How can I change the information on my Atlanta Dream ticket account?
Any changes to the account must be submitted in writing to the Dream Customer Service Department: Via mail: 101 Marietta St. NW, Suite 200, Atlanta, GA 30303.
Are games ever cancelled due to inclement weather?
Games are not typically cancelled or postponed due to inclement weather. Tickets will not be refunded or exchanged for any game that is held as scheduled. In the rare event that a game is cancelled or postponed, we will announce the policies and procedures at that time.
Are cameras permitted at McCamish Pavilion?
Recreational cameras are permitted. No professional lenses or video cameras will be allowed.
Can I bring food or drinks into McCamish Pavilion?
No outside food or beverages will be permitted into the arena. Please contact 1-877-977-7729 to discuss Kids Day policy.
Can I bring a banner, sign or flag into McCamish Pavilion?
Banners, signs and flags are permitted as long as they are not attached to a pole or stick and do not block the view of other fans or cover signage within McCamish Pavilion.
Can I bring an airhorn into McCamish Pavilion?
Airhorns are not permitted at McCamish Pavilion.
Can I get a message displayed on the Jumbotron?
Birthday and anniversary messages can be displayed with a donation. Please contact an Atlanta Dream Account Executive for more information at 1-877-977-7729.
Where is Will Call located and what time does it open?
Will Call is located at the 10th street entrance of McCamish Pavilion, and opens 90 minutes before tip-off. Fans must present valid photo identification when picking up tickets.
What time can I enter the arena?
The gates open one hour before tip-off.
Is there an ATM at McCamish Pavilion?
There are ATMs located throughout McCamish Pavilion.
Do the concessions take credit/debit cards?
Yes. Most concourse concession stands accept credit cards and cash.
Where is lost and found?
Items lost and found during a game will be held at the Guest Sales and Service Center at McCamish Pavilion. To check on an item, please call 877-977-7729.
Can I smoke in McCamish Pavilion?
Smoking is not permitted inside McCamish Pavilion, however, designated smoking areas are located outside the building and are accessible via the main concourse level.
Will purses, bags and jackets be inspected?
Yes, McCamish Pavilion security guards inspect all purses, bags and jackets upon entrance into the facility.
Are family restrooms available?
Yes, family restrooms are available within the McCamish Pavilion facility.
Is there a team store onsite and what are the hours?
Dream merchandise will be sold on the main concourse of McCamish Pavilion during every Dream home game. Please call 1-877-977-7729 for more information.
Are the game-day practices open to the public?
Game-day practices at are not open to the public.
Do you have a question that is not listed that you believe should be added to this FAQ?
If you have a question that has not been answered here, please call an Atlanta Dream Account Executive at 1-877-977-7729.