What are the benefits of being a Season Ticket Holder?
To view a list of the benefits, please click here.
Do I get Atlanta Dream Playoff Ticket Priority with a season ticket purchase?
Yes, all Full Season Ticket Holders have first right of refusal for their seats for the corresponding playoff package.
What do I do if I lost my tickets?
Please protect your tickets and keep them in a safe place. Lost or stolen tickets can cause problems for all concerned. We suggest that you travel to the games with the tickets for the game you are attending and leave the remaining tickets with other valuables to safeguard against theft and loss. As a courtesy, the Atlanta Dream will replace tickets which have been lost or stolen under most circumstances. For any stolen tickets, season ticket holders or record must present a letter explaining the circumstances of the theft, a copy of the official police report must accompany letters dealing with stolen tickets. These documents may be presented in person at the Atlanta Dream office, or through certified mail ten business days prior to game date.
What if I can’t make a game?
As Season Ticket Holders, you have 2 options: A. Forward your tickets via e-mail up to two hours before the game. 1. Visit AtlantaDream.net 2. Sign into My Dream Account using your Account ID and PIN. 3. Select the tickets to forward and follow the instructions. B. Ticket Donation Program Donate your tickets to our Community Relations department up to 48 hours before the game by calling the Atlanta Dream Service Department at 1-877-977-7729.
How can I purchase accessible tickets?
Accessible tickets may be purchased by calling 1-877-977-7729 or the State Farm Arena Box Office on game day.
Where can I park near State Farm Arena?
Please visit the State Farm Arena parking and transportation page here for information.
Is accessible parking available?
There are accessible parking spaces located around State Farm Arena. Please contact an Atlanta Dream representative to help you with parking information at 1-877-977-7729.
Are wheelchairs available for use?
Fans needing assistance should visit State Farm Arena Guest Services. For more information, please click here or call 404-878-3000.
At what age does my child need a ticket to attend a Dream game?
Children under the age of two (24 months) do not require a ticket to attend a Dream home game provided they sit on the lap of an adult throughout the game. Any child two years old or older will need a ticket to enter the building.
How can I change the information on my Atlanta Dream ticket account?
Any changes to the account must be submitted in writing to the Dream Customer Service Department: Via mail: 101 Marietta St. NW, Suite 3550, Atlanta, GA 30303.
Are games ever cancelled due to inclement weather?
Games are not typically cancelled or postponed due to inclement weather. Tickets will not be refunded or exchanged for any game that is held as scheduled. In the rare event that a game is cancelled or postponed, we will announce the policies and procedures at that time.
Are cameras permitted at State Farm Arena?
Recreational cameras are permitted. No professional lenses or video cameras will be allowed.
Can I bring food or drinks into State Farm Arena?
No outside food or beverages will be permitted into the arena. Please contact 1-877-977-7729 to discuss Kids Day policy.
Can I bring a banner, sign or flag into State Farm Arena?
Banners or signs larger than 11″ x 17″ are prohibited. Banners, signs or other items that are affixed to any pole or stick made of wood, metal, plastic or any other hard material, that obstruct the view of guests, include obscure advertising, impede the operation of State Farm Arena, contain objectionable subject matter, or are commercial in nature are not permitted. State Farm Arena reserves the right to remove any banner at any time.
Can I bring an airhorn into State Farm Arena?
Airhorns are not permitted at State Farm Arena.
Can I get a message displayed on the Jumbotron?
Birthday and anniversary messages can be displayed with a donation. Please contact an Atlanta Dream Account Executive for more information at 1-877-977-7729.
Where is Will Call located and what time does it open?
Will Call is located at the State Farm Arena Box Office on Centennial Olympic Park Drive. Will Call will open 30 minutes prior to the scheduled door time.
What time can I enter the arena?
The gates open one hour before tip-off.
Is there an ATM at State Farm Arena?
ATMs are located in the following areas:
- Gate 1 Entrance (Main Concourse)
- Gate 5 Entrance (Main Concourse)
Do the concessions take credit/debit cards?
Yes. All concourse concession stands accept credit cards and cash.
Where is lost and found?
During events, the lost & found is located at the the Guest Service Center inside of Gate 1. To check on an item, please call 877-977-7729.
Can I smoke in State Farm Arena?
Smoking is prohibited at all State Farm Arena events. There are no designated smoking areas at the facility. Guests leaving the facility will not be permitted to re-enter.
Will purses, bags and jackets be inspected?
Yes, State Farm Arena security guards inspect all purses, bags and jackets upon entrance into the facility.
Are family restrooms available?
Yes, family restrooms are available within State Farm Arena.
Is there a team store onsite and what are the hours?
Dream merchandise will be sold on the main concourse of State Farm Arena during every Dream home game. Please call 1-877-977-7729 for more information.
Are the game-day practices open to the public?
Game-day practices at are not open to the public.
Do you have a question that is not listed that you believe should be added to this FAQ?
If you have a question that has not been answered here, please visit the State Farm Arena Policies & FAQ page or call an Atlanta Dream Account Executive at 1-877-977-7729.